Chatway WordPress Live Chat Plugin
Updated 3 weeks ago
https://wordpress.org/plugins/chatway-live-chat/
Chatway WordPress Live Chat plugin provides real-time customer support and engagement on your website. Connect with visitors, answer questions, and drive conversions with this powerful and easy-to-use tool.
v. 1.2.6
WordPress ≥ 3.1
PHP ≥ 7.0 ?
5 / 5
Free / Paid
Connect with your customers in real-time
The Chatway WordPress Live Chat plugin is designed to help you connect with your website visitors in real-time, providing a seamless and personalized customer experience. With Chatway, you can easily add a live chat feature to your WordPress website, enabling you to engage with visitors, answer their questions, and provide support instantly.
Key features of Chatway:
- Real-time chat: Engage with website visitors in real-time, providing immediate support and assistance.
- Customizable chat widget: Design the chat widget to match your website's aesthetic and branding.
- Pre-chat form: Collect valuable visitor information before the chat begins, allowing you to provide more tailored support.
- Offline messaging: Capture messages from visitors even when you're unavailable and receive them when you're back online.
- Group chat: Collaborate with your team to provide comprehensive support and handle multiple inquiries simultaneously.
- Chat history: Track past conversations for reference and analyze customer interactions.
- Integrations: Connect Chatway with popular CRM and marketing tools for enhanced workflow and data management.
Benefits of using Chatway:
Chatway empowers businesses to:
- Improve customer satisfaction by providing immediate and personalized support.
- Increase conversion rates by addressing visitor inquiries and guiding them through the sales process.
- Gain valuable insights into customer behavior and preferences through chat conversations.
- Streamline customer support operations with efficient communication and collaboration tools.
Whether you're a small business or a large enterprise, Chatway can help you improve customer engagement and drive business growth.