WiseChats WordPress Plugin
Updated 2 months ago
https://wordpress.org/plugins/wisechats/
WordPress WiseChats plugin: Create engaging live chat experiences on your website. Enhance customer support, drive sales, and build stronger relationships with real-time conversations. Easy to use, mobile-friendly, and customizable.
v. 1.0.0
WordPress ≥ 5.5
PHP ≥ 7.0
Free / Paid
Engage Your Audience with Interactive Live Chat
WiseChats is a versatile WordPress plugin that allows you to create and manage live chat on your website. This powerful tool enables you to connect with your visitors in real-time, fostering a sense of immediacy and enhancing customer engagement.
Key Features:
- Real-Time Communication: Connect with visitors instantly, providing prompt assistance and resolving inquiries effectively.
- Customizable Chat Interface: Tailor the look and feel of your chat window to match your website's design, creating a seamless user experience.
- Multi-Agent Support: Manage multiple chat agents, allowing you to handle a larger volume of inquiries and ensure efficient customer service.
- Pre-defined Messages: Streamline your interactions with pre-written messages for common inquiries, saving time and effort.
- Visitor Information: Gain valuable insights into your visitors, including their location, browser, and other details, enabling you to personalize your interactions.
- Chat History & Transcripts: Review past conversations to identify patterns, improve customer support, and gain valuable data for analysis.
- Integration with Popular Plugins: Easily connect WiseChats with other popular WordPress plugins, extending its functionality and capabilities.
Benefits of Using WiseChats:
- Enhanced Customer Service: Provide immediate assistance and personalized interactions, improving customer satisfaction and loyalty.
- Increased Conversions: Address visitor concerns in real-time, guiding them through the sales funnel and encouraging conversions.
- Improved User Experience: Offer a seamless and convenient communication channel, creating a more engaging and positive user experience.
- Valuable Data Collection: Gain insights into your visitors' needs and preferences, informing your marketing strategies and business decisions.
Whether you're a small business owner or a large corporation, WiseChats provides the tools you need to engage your audience and build stronger relationships.