WooCommerce Helpdesk Support Tickets
Updated 4 weeks ago
https://wordpress.org/plugins/support-ticket-system-for-woocommerce/
Efficiently manage WooCommerce support requests. This WordPress helpdesk plugin streamlines ticket creation, tracking, and resolution, improving customer service and reducing response times.
v. 1.5
WordPress ≥ 3.0.1
PHP ≥ 5.2.4
5 / 5
Free / Paid
Streamline Your WooCommerce Support with a Powerful Helpdesk
The WordPress Helpdesk Support Ticket System for WooCommerce plugin transforms the way you handle customer support within your online store. This comprehensive tool centralizes all your customer inquiries, enabling you to manage and resolve issues efficiently.
Key Features:
- Intuitive Ticket System: Create, manage, and track support tickets with ease. Customers can submit tickets directly from your WooCommerce store, providing details about their issues.
- Automated Ticket Routing: Assign tickets to specific agents based on product categories, order details, or other criteria. This ensures timely and accurate support.
- Comprehensive Ticket Management: Prioritize tickets, add notes and attachments, and track their status through the entire resolution process.
- Customer-Friendly Interface: Customers can easily access their ticket history, track progress, and communicate with support agents directly within the plugin's interface.
- Seamless WooCommerce Integration: The plugin seamlessly integrates with your existing WooCommerce store, providing a unified customer support experience.
- Detailed Reporting: Gain valuable insights into support trends and customer satisfaction levels with comprehensive reports.
- Customizable Notifications: Configure email notifications to keep both customers and agents informed about ticket updates and resolution statuses.
Benefits:
- Improved Customer Satisfaction: Provide faster and more efficient support, leading to happier customers.
- Increased Productivity: Streamline support processes and free up your time to focus on other essential tasks.
- Enhanced Efficiency: Centralize communication and manage support inquiries effectively.
- Reduced Costs: Streamline support workflows and optimize resource allocation.
The WordPress Helpdesk Support Ticket System for WooCommerce is an essential tool for any WooCommerce store looking to improve customer support and drive business growth.