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WordPress JS Help Desk Plugin

Updated 1 month ago

https://wordpress.org/plugins/js-support-ticket/

WordPress JS Help Desk: Streamline your website's support with a powerful help desk and ticketing system. Manage inquiries, track responses, and enhance customer satisfaction.
v. 2.8.8
WordPress ≥ 5.5
PHP ≥ 7.4
3.5 / 5
Free / Paid

WordPress JS Help Desk: Streamline Your Support Operations

Tired of juggling multiple support channels and losing track of inquiries? The WordPress JS Help Desk plugin offers a comprehensive solution to manage and streamline your customer support operations within your WordPress website.

Comprehensive Ticket Management

The plugin empowers you to create, assign, and track tickets efficiently. Each ticket provides a dedicated space to centralize all communication, attachments, and updates, ensuring a clear history of interactions.

Multiple Support Channels

Engage with customers through various channels, including email, live chat, and contact forms. Integrate seamlessly with popular third-party services to expand your support capabilities further.

Customizable Workflows

Define custom workflows to automate ticket routing, assignment, and escalation. Configure automated responses and notifications to ensure prompt and consistent customer communication.

Detailed Reporting and Analytics

Gain insights into your support performance with detailed reports on ticket volume, response times, and customer satisfaction. Identify trends, optimize workflows, and improve overall customer experience.

Agent Collaboration

Enable multiple agents to collaborate on tickets effectively, ensuring seamless communication and efficient resolution. Assign roles and permissions to manage access and responsibilities.

Enhance Customer Satisfaction

By providing a centralized and efficient support platform, the WordPress JS Help Desk plugin helps you improve customer satisfaction and build lasting relationships.

Start Building a Better Support Experience

Choose WordPress JS Help Desk and streamline your support operations, increase efficiency, and improve customer satisfaction. Start your free trial today and experience the difference!

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