WP Gravity Forms Freshdesk Plugin
Updated 3 weeks ago
https://wordpress.org/plugins/gf-freshdesk/
Streamline Your Support Workflow with WP Gravity Forms Freshdesk
The WP Gravity Forms Freshdesk plugin seamlessly integrates your WordPress website with your Freshdesk support system, creating a smooth and efficient customer support experience.
Effortless Ticket Creation from Gravity Forms
This plugin enables you to automatically create Freshdesk tickets directly from your Gravity Forms. When a user submits a form, a new ticket is generated in Freshdesk, capturing all the essential information from the form submission. This automated process eliminates manual data entry, saves time, and reduces errors.
Enhanced Support Ticket Data
With the WP Gravity Forms Freshdesk plugin, you can include valuable customer data, such as name, email address, and custom form fields, in each Freshdesk ticket. This rich information empowers your support team to address customer inquiries more effectively and provide personalized solutions.
Real-time Updates and Synchronization
The plugin keeps your Freshdesk tickets and Gravity Forms submissions synchronized in real-time. As new tickets are created in Freshdesk, the corresponding form entry is updated on your website, providing a unified view of customer interactions across both platforms.
Features That Make a Difference
- Automatic ticket creation from Gravity Forms submissions
- Capture essential customer data in Freshdesk tickets
- Real-time updates and synchronization between platforms
- Improved support efficiency and customer satisfaction
If you are using Gravity Forms and Freshdesk to manage your support operations, the WP Gravity Forms Freshdesk plugin is an essential tool for streamlining your workflow and enhancing your customer service experience.