Chatroll Live Chat WordPress Plugin
Updated 5 months ago
https://wordpress.org/plugins/chatroll-live-chat/
WordPress Chatroll Live Chat plugin provides real-time customer support and engagement for your website. Offer instant chat, visitor tracking, and customizable features. Improve customer satisfaction and sales.
v. 2.5.0
WordPress ≥ 2.8
PHP ≥ 7.0 ?
4 / 5
Free / Paid
Engage Your Visitors with Real-Time Conversation
The WordPress Chatroll Live Chat plugin offers a seamless way to connect with your website visitors in real-time. It allows you to engage in live conversations, answer questions, and provide immediate support, enhancing customer satisfaction and boosting conversions.
Key Features of Chatroll:
- Customizable Chat Widgets: Design chat widgets that match your website's aesthetic. Choose from various colors, positions, and styles to create a cohesive look.
- Proactive Chat Invitations: Trigger automated chat invitations based on user behavior, such as time spent on a page or inactivity. This allows you to engage with potential leads and offer assistance proactively.
- Multiple Chat Agents: Manage multiple chat agents for efficient communication, ensuring that visitors receive prompt responses regardless of your team's availability.
- Comprehensive Chat History: Track all conversations and access a detailed history for future reference. Gain valuable insights into customer queries and preferences.
- Live Chat Analytics: Monitor key metrics such as chat volume, response times, and customer satisfaction. Analyze these insights to refine your strategies and improve performance.
Benefits of Using Chatroll:
- Improved Customer Support: Provide instant support and address customer concerns effectively, leading to higher satisfaction and loyalty.
- Enhanced Lead Generation: Capture potential leads through chat conversations, qualifying them and nurturing them through the sales funnel.
- Increased Website Engagement: Encourage visitor interaction and create a more dynamic and engaging online experience.
- Enhanced Conversions: Guide visitors through the purchase journey, answer their questions, and address their concerns, ultimately increasing conversion rates.
Chatroll simplifies live chat integration, making it accessible for websites of all sizes. Whether you're a small business or a large corporation, this plugin empowers you to connect with your audience and build stronger relationships.