Fluent Support WordPress Plugin
Updated 2 months ago
https://wordpress.org/plugins/fluent-support/
Streamline Your Customer Support with Fluent Support
Fluent Support is a comprehensive WordPress helpdesk and customer support ticket system designed to simplify and enhance your customer interactions. It offers a robust ticketing system, a user-friendly knowledge base, and powerful reporting features, enabling you to efficiently manage customer inquiries and provide exceptional support.
Create a Seamless Support Workflow
With Fluent Support, you can easily create and manage support tickets, assign them to agents, track their progress, and provide timely resolutions. The intuitive interface allows you to categorize tickets, add notes, and collaborate with your team, ensuring smooth communication and a unified support experience.
Empower Your Customers with Self-Service
Fluent Support's built-in knowledge base empowers your customers to find answers to their questions quickly and independently. You can create comprehensive articles, FAQs, and tutorials, offering a self-service solution that reduces support workload and improves customer satisfaction.
Gain Valuable Insights with Reporting
Track key support metrics, including ticket volume, response times, and customer satisfaction, with Fluent Support's comprehensive reporting features. Analyze data to identify trends, measure performance, and make informed decisions to optimize your support operations.
Enhance Your WordPress Website
Fluent Support integrates seamlessly with your WordPress website, offering a native experience for both you and your customers. Customize the plugin to match your branding and create a unified support experience that complements your online presence.
Fluent Support is the ideal solution for businesses looking to enhance their customer support processes, improve efficiency, and foster stronger customer relationships.