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HAPPY Helpdesk Support Ticket System Plugin

Updated 1 month ago

https://wordpress.org/plugins/happy-helpdesk-support-ticket-system/

HAPPY is a WordPress helpdesk support ticket system plugin that streamlines customer support. Create tickets, assign agents, track progress, and enhance customer satisfaction. Manage your support efficiently with HAPPY.
v. 1.0.2
WordPress ≥ 5.0
PHP ≥ 7.0
Free / Paid

Streamline Your Customer Support with HAPPY – Helpdesk Support Ticket System

HAPPY – Helpdesk Support Ticket System for WordPress is a comprehensive solution designed to simplify and enhance your customer support operations. This plugin empowers you to manage support requests efficiently, improve customer satisfaction, and streamline your workflow.

Key Features:

  • Ticket Management: Create, assign, track, and resolve support tickets with ease.
  • Customer Portal: Enable customers to submit tickets, view their ticket history, and track progress.
  • Agent Collaboration: Collaborate with your support team seamlessly through internal notes and ticket assignments.
  • Customizable Workflows: Define your support process with custom ticket statuses, fields, and automation rules.
  • Email Notifications: Keep customers and agents informed with timely email updates for ticket events.
  • Reporting & Analytics: Gain insights into your support performance with detailed reports and analytics.
  • Integrations: Extend the functionality of HAPPY with integrations for popular third-party tools.

Benefits:

  • Improved Customer Satisfaction: Provide fast and responsive support with a centralized ticketing system.
  • Increased Efficiency: Automate tasks and manage support requests more effectively.
  • Enhanced Team Collaboration: Foster seamless communication and coordination within your support team.
  • Data-Driven Insights: Gain valuable insights into customer issues and areas for improvement.
  • Scalable Solution: Grow your support operations with a scalable and customizable ticketing system.

Whether you're a small business or a large enterprise, HAPPY – Helpdesk Support Ticket System is a powerful tool to enhance your customer support processes. Start improving your customer service today!

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