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KOPI.CHAT WordPress Plugin

Updated 9 months ago

https://wordpress.org/plugins/kopi-chat/

KOPI.CHAT for WordPress seamlessly integrates live chat directly into your site. Engage visitors, answer questions, and enhance customer support with real-time conversations.
v. 1.1.2
WordPress ≥ 5.0
PHP ≥ 7.3.5
Free / Paid

Kopi.Chat: WordPress Live Chat Plugin for Engaging Conversations

Kopi.Chat is a comprehensive WordPress live chat plugin designed to enhance customer engagement and communication on your website. This powerful tool allows you to connect with your visitors in real-time, providing instant support and personalized interactions. With its user-friendly interface and customizable features, Kopi.Chat streamlines your communication process and fosters stronger customer relationships.

Key Features:

  • Live Chat: Engage in real-time conversations with website visitors, answering questions and providing instant support.
  • Pre-Chat Forms: Capture valuable visitor information before the chat begins, allowing for targeted conversations and lead generation.
  • Proactive Chat: Initiate conversations with visitors based on their behavior or specific triggers, maximizing engagement opportunities.
  • Chatbots: Automate responses to common questions, freeing up your team to handle more complex inquiries.
  • Customizable Themes: Choose from a variety of chat window designs or create your own to match your website's branding.
  • Detailed Analytics: Track key metrics such as chat volume, response time, and customer satisfaction, enabling you to optimize your chat strategy.
  • Team Collaboration: Assign chats to specific team members, manage conversations, and ensure seamless customer service.

Kopi.Chat empowers you to build stronger relationships with your website visitors, enhance customer satisfaction, and drive conversions. Whether you're a small business or a large enterprise, this plugin provides the tools you need to deliver exceptional customer experiences through live chat.

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