RocketFront Connect WordPress Plugin
Updated 7 months ago
https://wordpress.org/plugins/rocketfront-connect/
RocketFront Connect seamlessly integrates your WordPress website with RocketFront's powerful customer support platform. Streamline customer interactions, automate workflows, and provide exceptional support.
v. 1.0.0
WordPress ≥ 5.0
PHP ≥ 7.0
Free / Paid
Connect Your WordPress Site to RocketFront
The RocketFront Connect plugin seamlessly integrates your WordPress website with the RocketFront platform, allowing you to manage customer conversations directly within your WordPress dashboard. This plugin provides a powerful solution for businesses seeking to streamline customer service, improve communication efficiency, and enhance customer satisfaction.
Key Features:
- Live Chat Integration: Embed RocketFront's live chat widget on your WordPress website, enabling real-time communication with visitors.
- Ticket Management: Create, assign, and resolve support tickets directly from your WordPress admin panel, simplifying customer support workflows.
- Unified Inbox: Manage all customer conversations, including live chat, tickets, and emails, from a centralized inbox within WordPress.
- Agent Collaboration: Empower your team to collaborate on customer inquiries, ensuring seamless issue resolution and enhanced customer experience.
- Customizable Branding: Tailor the RocketFront interface to match your website's branding, providing a consistent and professional experience for your customers.
Benefits:
- Improved Customer Service: Provide instant support and personalized assistance to your visitors, leading to higher customer satisfaction.
- Increased Efficiency: Streamline customer support processes by managing all conversations from a single location within WordPress.
- Enhanced Collaboration: Foster better teamwork among your support agents, ensuring faster response times and improved issue resolution.
- Data-Driven Insights: Access comprehensive analytics and reporting on customer interactions, enabling you to optimize your support strategies.
The RocketFront Connect plugin is designed for businesses of all sizes, providing a user-friendly and powerful solution to elevate customer support and drive business growth. Experience the benefits of integrated customer service with RocketFront Connect today.