WordPress Guest Support Ticket System

Streamline Your WordPress Support with a Powerful Ticket System

Managing customer support for your WordPress website can be a demanding task. WordPress Guest Support simplifies this process by providing a comprehensive ticketing system designed to handle all your support requests efficiently. This plugin empowers you to create a dedicated support portal within your WordPress site, allowing visitors to easily submit tickets with detailed information, attachments, and even screen recordings.

With its intuitive interface, WordPress Guest Support makes it easy for your customers to submit support tickets. They can conveniently describe their issues, attach relevant files, and even record their screens to illustrate specific problems. This detailed information ensures your support team has everything they need to resolve issues quickly and effectively.

Key Features:

• Intuitive Ticket Submission Form: A user-friendly form simplifies the process of submitting support tickets, allowing visitors to clearly describe their issues and provide essential information.
• Advanced Ticket Management: The plugin equips you with a powerful dashboard for managing all incoming support tickets, allowing you to assign tickets, track progress, and monitor response times.
• Customizable Ticket Fields: Tailor your ticket system to your specific needs by adding custom fields to capture important information relevant to your support process.
• File & Screen Recording Attachments: Enhance communication and expedite problem resolution by enabling users to attach files and screen recordings for more comprehensive issue descriptions.
• Automated Email Notifications: Stay informed and keep your customers updated with automated email notifications for new tickets, replies, and ticket status changes.

WordPress Guest Support is your comprehensive solution for managing customer support on your WordPress site. By providing a dedicated support portal, streamlining ticket management, and enhancing communication, this plugin empowers you to deliver exceptional customer service and ensure a positive experience for your users.