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WordPress Hive Support Plugin

Updated 4 weeks ago

https://wordpress.org/plugins/hive-support/

WordPress Hive Support offers a comprehensive solution for your WordPress site's support needs. Provide live chat, AI-powered chatbot assistance, and manage tickets efficiently with this user-friendly plugin. Increase customer satisfaction and streamline your support process.
v. 1.1.6
WordPress ≥ 6.5
PHP ≥ 7.4
5 / 5
Free / Paid

Streamline Your WordPress Support with Hive Support

Looking for a comprehensive solution to manage your WordPress website support? Hive Support offers an all-in-one toolkit, combining a powerful help desk, live chat, and AI-powered chatbot to provide efficient and personalized customer service.

WordPress Help Desk

The Hive Support help desk empowers you to organize and resolve support requests effectively. With a user-friendly interface, you can create custom ticket systems, assign tickets to team members, track progress, and manage customer interactions.

Live Chat

Engage with your visitors in real-time using Hive Support's live chat feature. Provide instant assistance, answer questions, and guide users through your website with personalized interactions.

AI Chatbot

Enhance your customer support with Hive Support's AI chatbot. This intelligent tool can answer frequently asked questions, provide self-service options, and even guide users through complex processes, freeing your team to handle more complex issues.

Key Features:

  • Customizable Ticket System: Create tailored ticket workflows to suit your specific needs.
  • Team Collaboration: Assign tickets, manage workflows, and collaborate seamlessly within your team.
  • Live Chat Integration: Provide instant customer support through engaging live chat sessions.
  • AI Chatbot Automation: Leverage AI to handle basic queries and improve response times.
  • Detailed Reporting: Gain valuable insights into support performance and customer interactions.

Whether you're a small business or a large enterprise, Hive Support provides the tools you need to deliver exceptional customer support and increase user satisfaction.

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