WordPress KB Support Plugin
Updated 1 month ago
https://wordpress.org/plugins/kb-support/
Enhance your WordPress support with a powerful knowledge base and help desk.
The WordPress KB Support plugin empowers you to create a comprehensive knowledge base and help desk system within your WordPress website. This versatile plugin streamlines your support processes and empowers your users with self-service resources, reducing support inquiries and increasing user satisfaction.
Comprehensive Knowledge Base
Build a robust knowledge base with organized articles, categories, and tags. Easily create and edit articles using the intuitive WYSIWYG editor. The intuitive search functionality enables users to quickly find the information they need, minimizing frustration and support tickets.
Efficient Help Desk
Transform your support workflow with a built-in help desk system. Assign tickets to team members, track progress, and communicate with users directly through the platform. The plugin allows you to manage user inquiries efficiently, ensuring timely resolutions and improved customer service.
Key Features:
- Intuitive Article Creation: Create and manage knowledge base articles with ease using the familiar WordPress editor.
- Flexible Categorization: Organize articles into categories and tags for easy navigation and discovery.
- Powerful Search: Provide users with a robust search function to quickly find the information they need.
- Integrated Help Desk: Streamline your support processes with a built-in help desk system.
- Ticket Management: Assign tickets to team members, track progress, and communicate with users efficiently.
- User-Friendly Interface: Both users and administrators will appreciate the intuitive interface and simple navigation.
Upgrade your WordPress website with the WordPress KB Support plugin and experience the benefits of a robust knowledge base and efficient help desk system.