WordPress Webphone Plugin
Updated 1 month ago
https://wordpress.org/plugins/webphone/
WordPress Webphone plugin integrates phone calls directly into your website. Make and receive calls, manage contacts, and track call history, all within WordPress. Enhance customer communication and streamline your business operations.
v. 2.1.9
WordPress ≥ 5.0
PHP ≥ 7.0
Free / Paid
Connect with Your Customers Directly from Your WordPress Website
The WordPress Webphone plugin allows you to seamlessly integrate a powerful VoIP phone system directly into your WordPress website. This eliminates the need for separate phone lines or expensive hardware, streamlining communication and providing a more unified customer experience.
Key Features:
- Built-in Softphone: Make and receive calls directly from your WordPress dashboard, using your existing internet connection.
- Live Chat Integration: Effortlessly transition between calls and live chats, allowing you to provide a consistent customer service experience.
- Call Recording and Logging: Track and review calls for quality assurance, training, and customer support documentation.
- Customizable Call Routing: Set up call forwarding, call queues, and voicemail, ensuring calls are handled effectively.
- Integration with Popular CRM Systems: Synchronize customer data with leading CRM platforms for enhanced communication and sales management.
- Mobile App Access: Stay connected and accessible from anywhere with the dedicated mobile app.
Benefits:
- Improved Customer Service: Provide instant and personalized support through a convenient communication channel.
- Increased Productivity: Centralize communication within your WordPress website, eliminating the need for multiple platforms and tools.
- Enhanced Collaboration: Facilitate seamless communication within your team, regardless of location.
- Reduced Costs: Eliminate the need for traditional phone lines and hardware, significantly reducing communication expenses.
The WordPress Webphone plugin is a powerful tool for businesses of all sizes looking to improve their communication capabilities, enhance customer service, and streamline operations. Its intuitive interface and comprehensive features make it easy to implement and manage, enabling you to focus on what matters most - providing exceptional customer experiences.