WP Gravity Forms Zendesk Integration

Streamline Your Customer Support with WordPress Gravity Forms and Zendesk

The WordPress Gravity Forms Zendesk plugin seamlessly integrates your Gravity Forms with Zendesk, creating a powerful workflow for managing customer support requests and enhancing overall customer experience.

Effortless Integration for Smooth Operations

This plugin bridges the gap between your website's forms and your Zendesk account. When a user submits a form through Gravity Forms, the information is automatically sent to Zendesk, creating a new ticket or updating an existing one. This eliminates manual data entry and ensures accuracy, saving you time and resources.

Customizable Mapping for Precise Data Transfer

You have complete control over how the data is transferred. The plugin allows you to map form fields to specific Zendesk ticket fields, ensuring that all relevant information is captured and organized efficiently.

Enhanced Customer Support Efficiency

With automated ticket creation, your support team can focus on resolving issues promptly. Customers benefit from a faster response time and a more streamlined support experience. The plugin also supports different ticket types, allowing you to categorize and prioritize requests according to their nature.

Key Features:

• Create Zendesk tickets from Gravity Forms submissions
• Update existing Zendesk tickets
• Map Gravity Forms fields to Zendesk ticket fields
• Support for different ticket types
• Customizable notification settings

Benefits:

• Increased customer satisfaction
• Reduced support response times
• Improved efficiency and productivity
• Centralized customer support management

The WordPress Gravity Forms Zendesk plugin simplifies your customer support processes, allowing you to handle inquiries efficiently and provide an exceptional customer experience.